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Welcome Guide

to

Luxe Condo

Elaleni Coastal Forest Estate, Sheffield Beach, Dolphin Coast, South Africa

Check-in only from 14:00

Check-out before or at 10:00



Wi-Fi:

29 Lush Apartment, Luxe Condo

Password: Foxy



LIVE-IN House Staff:

Housekeeper's name is

Contact nr: +27

Important Info

DIVING DIRECTIONS TO THE APARTMENT

Enter through the Main Gate.

Once through the gate,



ACCESS FOR FAMILY/FRIENDS & DELIVERIES 

Please WhatsApp your LCE Rep to request a visitor’s access code.



HOUSEKEEPING

  



POWER FAILURES

This apartment does not get affected by loadshedding.

In the event of power failure.

A gas stove is available for cooking. Rechargeable lamps will be available. 



BEACH ACCESS

The estate offers guests a beach gate at the end of Trimeria Walk on The Eco side of the estate. This is a pedestrian-only gate and access is via your fingerprint only. Please park and walk. Thompsons Bay is around the 200-meter walk.  



PARKING

Only one parking allocated to the apartment.

Additional cars may park on the visitor's parking bays. 



DB BOARD

DB Board is located behind the front door.

House Rules

Understanding and complying with our house rules will make for a comfortable and fun stay for everybody. Please treat our home with the same respect as you would your own home. We’ve put a lot of effort into making this a lovely space to be enjoyed by our guests.

BE RESPECTFUL

The staff are key to a successful holiday and the efficient running of your holiday home, please treat them with the utmost respect at all times. We will not tolerate our staff being treated badly.​

Regretfully our staff are unable to babysit, wash cars, do shopping/unpack shopping or anything besides their designated duties.

OCCUPANCY

The maximum number of persons occupying the unit at all times must not exceed the number of beds. A maximum of two guests per bedroom will be allowed unless the homeowner has provided extra beds.

Camping on the property are NOT permitted.

DONT FEED THE MONKEYS

Under any circumstances whatsoever do not feed the monkeys - mother or babies! 

Please be aware of the monkeys they are inquisitive and can get very aggresive.

Don’t leave fruit out within sight of the monkeys – they will come in, make a mess, panic and  break things. 

Close all windows and doors when leaving the house.

 

NO SMOKING

No smoking is allowed in the house. Please smoke outside away from windows or furniture.

 

NO PARTIES

No parties, overcrowding or excessive noise is permitted. Failure to adhere to this will result in immediate eviction with no refund of rent.

Guests will be liable for all damages accured by parties at our rental home.

BEACH TOWELS

Please do not use bathroom towels on the beach, beach towels are available.


LEAVE AS FOUND

Accidents happen, so please report any breakages or damage to our team. If anything is broken, this should be replaced ‘like for like’ by the Guest to ensure a full refund of the breakage deposit.

BE ENVIRONMENTALLY CONCIOUS

Use linen and towels sparingly. 

Please save water, and electricity and turn off fans and Aircon when not using the area.  

Please try and recycle where possible, let's look after our planet together.

Please do not flush any foreign matters down the toilet.

Before you Go...

Check-out is at or before 10 am. 

Please comminicate your check out time with our team or the house staff the day prior to departure.



Please make sure you leave any keys & remotes with the staff,

or communicate with us where you left the keys.



Leaving early?

Please switch off all lights, and airconditioning, and close all windows. 



Please remember to settle any money owing to the staff

for additional shifts or laundry the day before departure.



Please remember to complete the departure form. 

Your feedback matters to us.

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