Welcome Guide
to
Luxe Condo
Elaleni Coastal Forest Estate, Sheffield Beach, Dolphin Coast, South Africa
ARRIVAL & DEPARTURE TIMES
Check-in only from 14:00
Check-out before or at 10:00
Wi-Fi
29 Lush Apartment, Luxe Condo
Password: Foxy
HOUSEKEEPER
LIVE-OUT House Staff:
Housekeeper's name is
Contact nr: +27
Important Info
DIVING DIRECTIONS TO THE APARTMENT
Enter through the Main Gate.
Straight down the paived road, when you get to the big circle with the huge strucrure, turn right and onto Crowned Eagle drive.
You will see the Lush sign on your right.
Parking number 29 A & 29 B available for guests.
The apartment is no 29 upstairs.
You will find the stairs to the apartmenet entrace next to the garage nr 18a.
IMPORTANT NRS
LCE Maintenance: 076 475 0564
IPSS Emergency: 082 3911 911
Fire Brigade: 032 946 2711
Netcare: 032 946 6700
Netcare Ambulance: 082 911
Umhlali Police: 032 947 9900
ACCESS FOR FAMILY/FRIENDS & DELIVERIESÂ
Please WhatsApp your LCE Rep to request a visitor’s access code.
BACK-UP POWER
This apartment does not get effected by the loadshedding schedule.
In the event of power failure, rechargeable lamps are available in the bedrooms and a gas hob for cooking
BEACH ACCESS
The estate offers guests a beach gate at the end of Trimeria Walk on The Eco side of the estate. This is a pedestrian-only gate and access is via your fingerprint only. Please park and walk. Thompsons Bay is around the 200-meter walk. Â
PARKING
Only one parking allocated to the apartment.
Additional cars may park on the visitor's parking bays.Â
​DB BOARD
DB Board is located behind the front door.
House Rules
Understanding and complying with our house rules will make for a comfortable and fun stay for everybody. Please treat our home with the same respect as you would your own home. We’ve put a lot of effort into making this a lovely space to be enjoyed by our guests.
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BE RESPECTFUL
The staff are key to a successful holiday and the efficient running of your holiday home, please treat them with the utmost respect at all times. We will not tolerate our staff being treated badly.​
Regretfully our staff are unable to babysit, wash cars, do shopping/unpack shopping or anything besides their designated duties.
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OCCUPANCY
The maximum number of persons occupying the unit at all times must not exceed the number of beds. A maximum of two guests per bedroom will be allowed unless the homeowner has provided extra beds.
Camping on the property are NOT permitted.
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DONT FEED THE MONKEYS
Under any circumstances whatsoever do not feed the monkeys - mother or babies!Â
Please be aware of the monkeys they are inquisitive and can get very aggresive.
Don’t leave fruit out within sight of the monkeys – they will come in, make a mess, panic and break things.Â
Close all windows and doors when leaving the house.
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NO SMOKING
No smoking is allowed in the house. Please smoke outside away from windows or furniture.
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NO PARTIES
No parties, overcrowding or excessive noise is permitted. Failure to adhere to this will result in immediate eviction with no refund of rent.
Guests will be liable for all damages accured by parties at our rental home.
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BEACH TOWELS
Please do not use bathroom towels on the beach, beach towels are available.
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LEAVE AS FOUND
Accidents happen, so please report any breakages or damage to our team. If anything is broken, this should be replaced ‘like for like’ by the Guest to ensure a full refund of the breakage deposit.
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BE ENVIRONMENTALLY CONCIOUS
Use linen and towels sparingly.Â
Please save water, and electricity and turn off fans and Aircon when not using the area. Â
Please try and recycle where possible, let's look after our planet together.
Please do not flush any foreign matters down the toilet.​
Before you Go...
DEPARTURE DAY
Check-out is at or before 10 am.Â
Please communicate your check out time with our team or the house staff the day prior to departure.
PERSONAL BELONGINGS
As you prepare to depart, we kindly remind you to double-check your belongings to ensure you haven't left anything behind. Should you find that you've inadvertently left a personal item behind, please don't worry. You can easily arrange for a courier to collect it at your convenience. However, any unclaimed items remaining a the house after checkout will be collected and donated to our staff. This ensures that these items find a new purpose and are put to good use.
KEYS
Please make sure you leave any keys & remotes with the staff,
or communicate with us where you left the keys.
LEAVING EARLY?
Please switch off all lights, and air-conditioning, and close all windows.Â
STAFF OVERTIME PAYMENT
Please remember to settle any money owing to the staff (overtime, additional laundry, tips etc.)
must be paid directly to each staff member in (ZAR) cash.
Should you fail to pay in full, this will be deducted from your holding/breakage deposit.
DEPARTURE FORM
Please remember to complete the departure form.Â
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