Important Info
IMPORTANT NRS
LCE Maintenance: 076 475 0564
IPSS Emergency: 082 3911 911
Fire Brigade: 032 946 2711
Netcare: 032 946 6700
Netcare Ambulance: 082 911
The Well (Doctors): 032 946 1311
Homoeopath: 032 586 3403
Umhlali Police: 032 947 9900
HOUSEKEEPING
Included in your rental Monday to Friday, 8 am - 2 pm.
For more info on our housekeeping services and laundry, please follow this link to our Housekeeper's page for duties and responsibilities.
BACK UP POWER
In the event of Loadshedding or power failure, the inverter will automatically start and will last for a few hours.
Please note that this only powers a few lights, TV in an the main lounge, Wifi & and alarm. There are portable rechargeable lamps for guest use.
SECURITY
IPSS 086 1324 777
The house has internal and external beams. Please ensure internal beams are activated when you go to bed at night. If you go out at night then please put the internal beams on.
ALARM REMOTE:
Green:Gate
Yellow: Garage
Black: Alarm beach
White: Alarm Carpark
Red: Panic
IPSS will resond if the alarm goes off, Staff will be called for safe word.
An electric fence surrounds the property. External beam linked to IPSS armed response. Secure garden and parking.
CAR PARK ZONE Remote arming:
To arm, push white carpark button. A red led on alarm panel will indicate that alarm is on. 1x short siren blas will confirm alarm is on.
To Disarm: Push white carpark button, and a red light on panel will switch off. 2x short siren blasts will confirm alarm is off.
GARDEN & BEACH ACCESS
We share a lawn with our neighbour. Please respect their privacy.
There is an invisible boundary. If entered, their garden is secured by beams that will trigger an alarm.
Beach Access: use the gate on the left (North). It can be opened using the keys provided or the access code 3131#. Ensure the gate is closed at all times
PARKING
Double garage available for guests. Additional driveway parking is available.
TV INSTRUCTIONS
Instructions are in the top drawer below the amp
House Rules
Understanding and complying with our house rules will make for a comfortable and fun stay for everybody. Please treat our home with the same respect as you would your own home. We’ve put a lot of effort into making this a lovely space to be enjoyed by our guests.
BE RESPECTFUL
The staff are key to a successful holiday and the efficient running of your holiday home, please treat them with the utmost respect at all times. We will not tolerate our staff being treated badly.
Regretfully our staff are unable to babysit, wash cars, do shopping/unpack shopping or anything besides their designated duties.
OCCUPANCY
The maximum number of persons occupying the unit at all times must not exceed the number of beds. A maximum of two guests per bedroom will be allowed unless the homeowner has provided extra beds.
Camping on the property are NOT permitted.
DONT FEED THE MONKEYS
Under any circumstances whatsoever do not feed the monkeys - mother or babies!
Please be aware of the monkeys they are inquisitive and can get very aggresive.
Don’t leave fruit out within sight of the monkeys – they will come in, make a mess, panic and break things.
Close all windows and doors when leaving the house.
NO SMOKING
No smoking is allowed in the house. Please smoke outside away from windows or furniture.
NO PARTIES
No parties, overcrowding or excessive noise is permitted. Failure to adhere to this will result in immediate eviction with no refund of rent.
Guests will be liable for all damages accured by parties at our rental home.
BEACH TOWELS
Please do not use bathroom towels on the beach, beach towels are available.
NO BEACH SAND IN THE POOL
Wash the sand off before entering the house or pool after the beach visit.
Please do not wash your beach sand off in the pool.
LEAVE AS FOUND
Accidents happen, so please report any breakages or damage to our team. If anything is broken, this should be replaced ‘like for like’ by the Guest to ensure a full refund of the breakage deposit.
BE ENVIRONMENTALLY CONCIOUS
Use linen and towels sparingly.
Please save water, and electricity and turn off fans and Aircon when not using the area.
Please try and recycle where possible, let's look after our planet together.
Please do not flush any foreign matters down the toilet.
Before you Go...
Check-out is at or before 10 am.
Please comminicate your check out time with our team or the house staff the day prior to departure.
Please make sure you leave any keys & remotes with the staff,
or communicate with us where you left the keys.
Leaving early?
Please switch off all lights, and airconditioning, and close all windows.
Please remember to settle any money owing to the staff
for additional shifts or laundry the day before departure.
Please remember to complete the departure form.
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