Departure Form

Guest Feedback & Deposit Refund

We hope that you have had a super break and enjoyed the Dolphin Coast.

Getting things right for you is an important part of what we do- and we really do like to hear your feedback about your stay with Luxury Coastal Escapes. Any feedback that you can provide us with, be it good or bad is essential. All our homes are private family homes and it is important that we are aware of any problems or changes that might be required to ensure our next Guests stay is a great experience. If we could have done anything differently with our services throughout your stay please also let us know, we want to ensure that all Guests are satisfied on all levels.

Name and Surname

Holiday Home Name/Address

Maintenance Issues that accrued during your stay? Also, Please list below, any items that may be broken / stained / damaged or misplaced during your stay:

Any Comments / Suggestions / Notes for the Owner for future bookings?

Breakage Deposit Refund: Please confirm the bank details listed on the confirmation for is the same for this refund. If so, please just tick 'same as confirmation' below. Alternatively please supply us with the new bank details for the refund.

Please advise: Account Holder Name, Account Number, Bank & Branch Code

Bank Details same as on the confirmation form.

Any feedback that you can provide us with, be it good or bad is essential. All our homes are private family homes and it is important that we are aware of any problems or changes that might be required to ensure our next Guests stay is a great experience.

How satisfied were you with our bookings team?

Dissatisfied

Good

Excellent

How satisfied were you with the Housekeeping?

Dissatisfied

Good

Excellent

Will you book this holiday home again?

Yes

CLUB ROAD | SALT ROCK

CLUB ROAD | SALT ROCK

LUXURY COASTAL ESCAPES

DOLPHIN COAST, SOUTH AFRICA

Departure Form

Guest Feedback & Deposit Refund