Important Info
IMPORTANT NRS
LCE Maintenance: 076 475 0564
IPSS Emergency: 082 3911 911
Fire Brigade: 032 946 2711
Netcare: 032 946 6700
Netcare Ambulance: 082 911
The Well (Doctors): 032 946 1311
Homoeopath: 032 586 3403
Umhlali Police: 032 947 9900
HOUSEKEEPING
Included in your rental Monday to Friday, 8 am - 2 pm.
For more info on our housekeeping services and laundry, please follow this link to our Housekeeper's page for duties and responsibilities.
BACK UP POWER
In the event of Loadshedding or power failure, a generator will be available.
Rechargeable lamps & torches will be available, and gas hob and gas top kettle.
SECURITY & ALARM
IPSS 086 1324 777
Perimeter beams are positioned by the road gates and the beach gates.
Outside beams around the house & Internal beams.
ALARM REMOTE
Button with 1 dot - arms the perimeter beams
Button with 2 dots - arms the beams around the outside of the house
Button with red lock - arms inside the house, the beams around the outside of the house and the perimeter beams
Alarm keypad in the house
To arm system - push Arm/Disarm
Type in code: 2018
Select which areas you'd like to arm
Select arm or stay
There is a panic button in the basket behind the couch in the lounge.
Each alarm remote also acts as a panic button - Hold down both the button with 1 dot and the button with two dots simultaneously
KEYS & REMOTE
On each set of keys is the following:
Alarm remote (buttons explained above)
Roadside gate remote - Red button opens the big swing gates.
The blue button opens the siding gate to the rooftop parking.
The silver key with black paint - opens all the shutters. The silver key with gold paint - opens all pedestrian gates on the road
BEACH ACCESS
Electric sliding gates from the lawn onto a beach deck, then downstairs to the beach sand. Beach umbrellas for guests to use.
PARKING
Secure driveway parking available.
House Rules
Understanding and complying with our house rules will make for a comfortable and fun stay for everybody. Please treat our home with the same respect as you would your own home. We’ve put a lot of effort into making this a lovely space to be enjoyed by our guests.
BE RESPECTFUL
The staff are key to a successful holiday and the efficient running of your holiday home, please treat them with the utmost respect at all times. We will not tolerate our staff being treated badly.
Regretfully our staff are unable to babysit, wash cars, do shopping/unpack shopping or anything besides their designated duties.
OCCUPANCY
The maximum number of persons occupying the unit at all times must not exceed the number of beds. A maximum of two guests per bedroom will be allowed unless the homeowner has provided extra beds.
Camping on the property are NOT permitted.
DONT FEED THE MONKEYS
Under any circumstances whatsoever do not feed the monkeys - mother or babies!
Please be aware of the monkeys they are inquisitive and can get very aggresive.
Don’t leave fruit out within sight of the monkeys – they will come in, make a mess, panic and break things.
Close all windows and doors when leaving the house.
NO SMOKING
No smoking is allowed in the house. Please smoke outside away from windows or furniture.
NO PARTIES
No parties, overcrowding or excessive noise is permitted. Failure to adhere to this will result in immediate eviction with no refund of rent.
Guests will be liable for all damages accured by parties at our rental home.
BEACH TOWELS
Please do not use bathroom towels on the beach, beach towels are available.
NO BEACH SAND IN THE POOL
Wash the sand off before entering the house or pool after the beach visit.
Please do not wash your beach sand off in the pool.
LEAVE AS FOUND
Accidents happen, so please report any breakages or damage to our team. If anything is broken, this should be replaced ‘like for like’ by the Guest to ensure a full refund of the breakage deposit.
BE ENVIRONMENTALLY CONCIOUS
Use linen and towels sparingly.
Please save water, and electricity and turn off fans and Aircon when not using the area.
Please try and recycle where possible, let's look after our planet together.
Please do not flush any foreign matters down the toilet.
Before you Go...
Check-out is at or before 10 am.
Please comminicate your check out time with our team or the house staff the day prior to departure.
Please make sure you leave any keys & remotes with the staff,
or communicate with us where you left the keys.
Leaving early?
Please switch off all lights, and airconditioning, and close all windows.
Please remember to settle any money owing to the staff
for additional shifts or laundry the day before departure.
Please remember to complete the departure form.
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