
Owner Onboarding Journey
1. Site Inspection
& Property Assessment
2. Property Valuation
3. Readiness Inspection
4. Owners Mandate
5. Property Improvement Recommendations
6. Housekeeping
& Operational Setup
7. Photoshoot
8. Listing Creation
9. Welcome Guide
10. Seasonal Rates
11. Quality Control
12. Property Goes Live
13. Marketing Launch
14. Ongoing Management
Meet with the owner at the property.
Assess the home's suitability for the LCE portfolio.
Discuss owner's expectations and management services.
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Prepare a recommended nightly rate structure.
Review seasonal pricing.
Discuss occupancy expectations and revenue potential.
Email owner with suggested rates.
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Linen, bedding and towel assessment (Only included in Fully Managed Service)
Kitchen inventory assessment (Only included in Fully Managed Service)
Appliance functionality check
Wi-Fi and TV functionality
Security systems, alarm & gate access
Pool and garden requirements
Maintenance inspection (Only included in Fully Managed Service)
Safety equipment check
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Review management terms and conditions.
Finalise any amendments.
Owner receives access to the Owner Portal.
Sign the Owners Mandate.
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Recommendations on interior styling
Furniture layout
Décor enhancements
Maintenance repairs
Outdoor entertainment improvements
Luxury finishing touches
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Allocate housekeeping team (if applicable)
Determine housekeeping requirements.
Linen and laundry allocation (Only included in Fully Managed Service)
Staff induction specific to the property.
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Property professionally styled.
Interior, exterior photography and drone photography (where suitable).
Lifestyle imagery for the website listing.
Walk through video (Only included in Fully Managed Service)
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Our operations team prepares:
Property description
Home guide, house rules
Amenities list
Bedroom configurations
Booking platform setup
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Prepare the property's digital guest guide including:
Check-in instructions
Wi-Fi details
Appliance guides
House rules
Local recommendations
Emergency contacts
Estate information (where applicable)
Owner reviews and approves all content.
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Upload seasonal rates.
Configure minimum stay requirements.
Set peak season restrictions.
Open booking calendar.
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Final inspection before going live to ensure:
Property presentation meets standards.
Inventory complete (Only included in Fully Managed Service)
Photography approved.
Listing accuracy confirmed.
Guest experience checklist completed.
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The property is published across all booking channels:
Luxury Coastal Escapes website
Airbnb, LekkeSlaap, MT Beds
Additional marketing platform channels
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Social media announcement.
Included in paid advertising campaigns.
Featured in promotional campaigns where applicable.
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Once live, Luxury Coastal Escapes manages:
Guest enquiries
Reservations
Guest communication
Housekeeping coordination
Maintenance coordination (Only included in Fully Managed Service)
Quality inspections (Only included in Fully Managed Service)
Monthly owner statements
Guest reviews and reputation management

Guests Amenities
Guests Welcome Bag
Mid & Low Season
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A Pasta Hack That Will Transport You to Rome
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Guests Welcome Bag
Peak Season
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Creative Salad Ideas for the Veggie Lover
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