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Welcome Guide

to

Les Dauphine

Les Dauphine, 86 Ocean Drive, Shaka's Rock, Dolphin Coast, South Africa

ARRIVAL & DEPARTURE TIMES

Check-in only from 14:00

Check-out before or at 10:00



Wi-Fi

3 Les Dauphine

Password: 0824922566



HOUSEKEEPER

LIVE-OUT House Staff:

Housekeeper's name is Faith

Contact nr: +27 61 9152 977

Important Info

Key box code: 2603



IMPORTANT NRS

LCE Maintenance: 076 475 0564

IPSS Emergency: 082 3911 911

Fire Brigade: 032 946 2711

Netcare: 032 946 6700

Netcare Ambulance: 082 911

The Well (Doctors): 032 946 1311

Homoeopath: 032 586 3403

Umhlali Police: 032 947 9900



HOUSEKEEPING

Included in your rental 3 days a week (Mon, Wed & Fri)

For more info on our housekeeping services Housekeepers page for duties and responsibilities.



BACK-UP POWER

This apartment does not get effected by the loadshedding schedule.

In the event of power failure, rechargeable lamps are available in the bedrooms and a gas hob for cooking



PARKING

Double Garage Available for Guests to use



HOUSE KEYS

There is a key box at the front door with a set of keys in it. Code to open and lock again: 2603.

Please leave one set of keys in the box at all times.



SMART TV

TV instructions:

1. Switch TV on with big remote

2. Use Big remote down arrow pushing once till you get Blue ring around TV picture

3. Push enter

4. Take small remote and push power button

5. Using arrows for DSTV or Netflix and enter



POOL

Communal pool with no safety net




House Rules

Understanding and complying with our house rules will make for a comfortable and fun stay for everybody. Please treat our home with the same respect as you would your own home. We’ve put a lot of effort into making this a lovely space to be enjoyed by our guests.

BE RESPECTFUL

The staff are key to a successful holiday and the efficient running of your holiday home, please treat them with the utmost respect at all times. We will not tolerate our staff being treated badly.​

Regretfully our staff are unable to babysit, wash cars, do shopping/unpack shopping or anything besides their designated duties.

OCCUPANCY

The maximum number of persons occupying the unit at all times must not exceed the number of beds. A maximum of two guests per bedroom will be allowed unless the homeowner has provided extra beds.

Camping on the property are NOT permitted.

DONT FEED THE MONKEYS

Under any circumstances whatsoever do not feed the monkeys - mother or babies! 

Please be aware of the monkeys they are inquisitive and can get very aggresive.

Don’t leave fruit out within sight of the monkeys – they will come in, make a mess, panic and  break things. 

Close all windows and doors when leaving the house.

 

NO SMOKING

No smoking is allowed in the house. Please smoke outside away from windows or furniture.

 

NO PARTIES

No parties, overcrowding or excessive noise is permitted. Failure to adhere to this will result in immediate eviction with no refund of rent.

Guests will be liable for all damages accured by parties at our rental home.

BEACH TOWELS

Please do not use bathroom towels on the beach, beach towels are available.

LEAVE AS FOUND

Accidents happen, so please report any breakages or damage to our team. If anything is broken, this should be replaced ‘like for like’ by the Guest to ensure a full refund of the breakage deposit.

BE ENVIRONMENTALLY CONCIOUS

Use linen and towels sparingly. 

Please save water, and electricity and turn off fans and Aircon when not using the area.  

Please try and recycle where possible, let's look after our planet together.

Please do not flush any foreign matters down the toilet.

Before you Go...

DEPARTURE DAY

Check-out is at or before 10 am. 

Please comminicate your check out time with our team or the house staff the day prior to departure.



KEYS

Please make sure you leave any keys & remotes with the staff,

or communicate with us where you left the keys.



LEAVING EARLY?

Please switch off all lights, and airconditioning, and close all windows. 



STAFF OVERTIME PAYMENT

Please remember to settle any money owing to the staff (overtime, additional laundry, tips etc.)

must be paid directly to each staff member in (ZAR) cash.

Should you fail to pay in full, this will be deducted from your holding/breakage deposit.



DEPARTURE FORM

Please remember to complete the departure form. 

Your feedback matters to us.

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