Welcome Guide
to
Driftwood Cottage
Check-in is only from 14:00
Check-out before or at 10:00
Wi-Fi:
Driftwood Cottage
password: driftwood@17LM
LIVE-OUT House Staff:
Housekeeper's name is Cindy
Contact nr: +27 867 4478
IMPORTANT & EMERGENCY Numbers: LCE Maintenance: 076 475 0564 IPSS Emergency: 082 3911 911 Fire Brigade: 032 946 2711 Netcare: 032 946 6700 Netcare Ambulance: 082 911 The Well (Doctors): 032 946 1311 Homoeopath: 032 586 3403 Umhlali Police: 032 947 9900
Important Info
HOUSEKEEPING
Included in your rental Monday to Friday, 8 am - 2 pm.
For more info on our housekeeping services and laundry, please follow this link to our Housekeeper's page for duties and responsibilities.
Refuge collection: Tuesdays & Thursdays
Recycling collection: Wednesdays in clear plastic bags (glass tins, clean plastic, paper)
BACK UP POWER
This house does not have back up power.
Rechargeable lamps & torches will be available.
SECURITY & ALARM
IPSS 086 1324 777
Hold down 5 on the keypad in the upstairs room for “stay”.
Disarm with the remote or on the keypad.
Keypad alarm code 4753
The entire property is walled and fenced with internal and external alarm beams. Window burglar bars, security gate and alarm connected to security reaction team IPSS
BEACH ACCESS
Private padlock gate access onto Salt Rock main beach.
Please keep the gate locked at all times.
Umbrellas and deck chairs available for the beach.
PARKING
Double garage available for guests to use
Additional driveway parking is available
KEY & GATE REMOTE
Blue button: Alarm arm & disarm
1 door key for all doors
1 small key for all trellidoors
SMART TV
TV fitted with Google Chromecast.
Guests connected to WiFi can cast their preferred channels direct from phones.
(Might need the google Chromecast App for certain phones) - Owner will guide with instructions.
House Rules
Understanding and complying with our house rules will make for a comfortable and fun stay for everybody. Please treat our home with the same respect as you would your own home. We’ve put a lot of effort into making this a lovely space to be enjoyed by our guests.
BE RESPECTFUL
The staff are key to a successful holiday and the efficient running of your holiday home, please treat them with the utmost respect at all times. We will not tolerate our staff being treated badly.
Regretfully our staff are unable to babysit, wash cars, do shopping/unpack shopping or anything besides their designated duties.
OCCUPANCY
The maximum number of persons occupying the unit at all times must not exceed the number of beds. A maximum of two guests per bedroom will be allowed unless the homeowner has provided extra beds.
Camping on the property are NOT permitted.
DONT FEED THE MONKEYS
Under any circumstances whatsoever do not feed the monkeys - mother or babies!
Please be aware of the monkeys they are inquisitive and can get very aggresive.
Don’t leave fruit out within sight of the monkeys – they will come in, make a mess, panic and break things.
Close all windows and doors when leaving the house.
NO SMOKING
No smoking is allowed in the house. Please smoke outside away from windows or furniture.
NO PARTIES
No parties, overcrowding or excessive noise is permitted. Failure to adhere to this will result in immediate eviction with no refund of rent.
Guests will be liable for all damages accured by parties at our rental home.
BEACH TOWELS
Please do not use bathroom towels on the beach, beach towels are available.
LEAVE AS FOUND
Accidents happen, so please report any breakages or damage to our team. If anything is broken, this should be replaced ‘like for like’ by the Guest to ensure a full refund of the breakage deposit.
BE ENVIRONMENTALLY CONCIOUS
Use linen and towels sparingly.
Please save water, and electricity and turn off fans and Aircon when not using the area.
Please try and recycle where possible, let's look after our planet together.
Please do not flush any foreign matters down the toilet.
Before you Go...
Check-out is at or before 10 am.
Please comminicate your check out time with our team or the house staff the day prior to departure.
Please make sure you leave any keys & remotes with the staff, or communicate with us where you left the keys.
Leaving early? Please switch off all lights, and airconditioning, and close all windows.
Please remember to settle any money owing to the staff for additional shifts or laundry the day before departure.
Please remember to complete the departure form.
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